Privacy Policy

Last Updated: [Dec 2025]

Introduction

This Privacy Policy describes how E-INO SHRAM DOST SOFTWARE SERVICES LLP (“Company”, “we”, “us”, or “our”) collects, uses, shares, and protects your information when you use our mobile application (“App”) and related services (“Service”).

By using the Service, you consent to the practices described in this Policy. We comply with Indian data protection laws including the Information Technology Act, 2000, the IT Rules 2011, the IT Rules 2021, and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Name, email, phone number, address.
Aadhaar ID (used only for verification/authentication).
PAN (for individuals) and GST (for corporates), used strictly for taxation and compliance.
Profile details (job title, company name, professional interests).

1.2 Non-Personal Information

Browser type, device type, operating system.
IP address.
Usage data (pages visited, time spent, features used).

2. How We Use Your Information

We use the information collected for the following purposes:

Account Management: To create and manage your account.
Verification: To authenticate identity using Aadhaar where necessary.
Tax Compliance: To use PAN/GST strictly for taxation and invoicing purposes.
Communication: To send updates, account alerts, newsletters, promotions (with opt-out), and respond to inquiries.
Analytics & Research: To analyze usage patterns, improve our Service, and develop new features.
Security & Legal: To prevent fraud, enforce Terms of Service, and comply with legal requirements.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following cases:

3.1 With Service Providers

We may share your data with trusted third-party providers such as payment processors, cloud hosting, data analytics providers, SMS/email delivery services, and customer support providers.

3.2 With Other Users

When you post job listings, profile information, or other content, it will be visible to other users of the platform.

3.3 Legal Requirements

We may disclose your information if required by law, regulation, or valid requests by public authorities or regulators.

3.4 Business Transfers

In case of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the transaction.

4. External Advertisements

Our app may display advertisements or promotional content provided by third-party ad networks, affiliates, or partners. These ads are clearly marked as “Sponsored” or “Advertisement.” We do not control, endorse, or guarantee the accuracy, authenticity, or legality of such third-party ads. Clicking on an external ad may redirect you to a third-party website or app, which will be governed by its own terms and privacy policies. Users are advised to exercise caution before engaging with any external advertisements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, disclosure, alteration, or destruction. These include:

Encryption of sensitive data.
Restricted access to authorized personnel only.
Authentication systems and secure servers.
Regular security monitoring and audits.

We comply with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by applicable law. Aadhaar, PAN, and GST are retained only for verification and compliance.

7. Your Rights

Access and update your information.
Request deletion of your data (subject to legal requirements).
Withdraw consent to processing (may affect service use).
Request restriction or portability of your data where applicable.

8. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies separately.

9. Children’s Privacy

Our Service is intended for adults (18+). We do not knowingly collect personal data from children under 18. If we discover such collection, we will delete the data promptly. The company will not undertake processing that is detrimental to a child's well-being and will not track, monitor, or direct targeted advertising to children.

10. Grievance Redressal

In compliance with the IT Rules, 2021, we have appointed a Grievance Officer:

Name:
Email: business@einoapp.com
Phone: +91 9819177072
Address: [Mankunnil House, Mannarkad, Kerala, 678597]

Complaints will be acknowledged within 24 hours and resolved within 15 days.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted in the App. Continued use of the Service after changes constitutes acceptance of the updated Policy. Under DPDPA, processing for a new purpose or a significant change in purpose requires a fresh, informed consent, not just continued use. Stipulate that for any material change to the purpose of data processing, the Company will notify the user and obtain fresh affirmative consent.

12. Contact Us

For questions or concerns about this Privacy Policy, contact:

Email: support@work4app.com